Terms & Conditions
Welcome to Healing Touch Pet Hospital (“we”, “us”, “our”). By accessing or using our website at healingtouchpethospital.com and our services, you agree to the following Terms & Conditions:
Services Offered: We provide veterinary consultations, treatments, pet care advice, and related services.
Appointment & Payments:
Appointments may be booked online, by phone, or in person.
All fees are due at the time of service unless otherwise agreed.
Accuracy of Information:
You agree to provide accurate information about your pet and personal details.
We are not liable for issues resulting from incorrect or incomplete data provided by you.
Use of Website and Materials:
The content on our website is for informational purposes only.
You may not copy, reproduce, or republish our content without written consent.
Limitation of Liability:
Healing Touch Pet Hospital and its staff shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or services.
Modification of Terms:
We reserve the right to update these Terms at any time. Changes take immediate effect upon posting.
Governing Law:
These Terms are governed by the laws of Haryana. Any disputes will be resolved in its courts.
Contact: For queries related to these Terms, please email us at:
healingtouchpethospital@gmail.com
Privacy Policy
At Healing Touch Pet Hospital, we are committed to safeguarding your privacy. Here’s how we handle your data:
- Information We Collect
Personal Information: Name, contact details, address, pet name, age, medical history.
Technical Information: IP address, browser type, session data collected via cookies for site functionality and analytics.
- How We Use Your Information
To deliver and personalize veterinary services.
To communicate appointment reminders, follow-ups, or health updates.
To process payments securely.
To improve our website, analyze trends, and optimize customer experience.
- Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share information with trusted third-party service providers (e.g., payment gateways) to facilitate services, always under confidentiality terms.
- Security Measures
We use industry-standard measures to protect your data. However, no online platform can guarantee complete security.
- Retention and Updates
We retain your data for as long as needed to provide services or as required by law.
You may request corrections or deletion of your information by emailing us at healingtouchpethospital@gmail.com
.
- Policy Changes
This policy may be updated periodically. Changes take effect upon posting on our website. Continued use implies acceptance.
No-Refund Policy
Please note that all payments for veterinary services are final. We do not offer refunds under any circumstances. By paying for services—including consultations, diagnostics, treatments, or medication—you acknowledge and accept this policy.